I want to thank all our loyal clientele who has bared with us during the unforeseen & unexpectable phone outage we’ve been dealing with since July 31st.  At first, Verizon assured us complete restoral of service by August 6 or 7. From the first day, we knew we were facing a major crisis as our business is conducted and depends tremendously on phone service.
It was very sad to find out, one of the world’s largest and most technologically advance telecommunications companies could only offer call forwarding of one (of our seven voice) lines or a voice mail message.  Providing equipment enabling phone use through the internet….we were told; is something Verizon does not do.  Note; not “cannot do.”  We scrambled to bring in two Vonage lines within the first few days, but could only bring two lines in.  Still better than call-forwarding to a cell.

Through out these past two weeks our clients have still managed to reach us & we have maintained contact and have been working super hard to be of service and available to the many “candidates we are working with” and “all the families who we’re currently helping with their staffing needs.”  Thank god for e-mail and texting.  Also my dedicated and great staff, who have worked from home late into the nite and have been doing what ever it takes to avoid disappointing any one.  Sometimes it’s difficult under normal circumstances to keep up with all the activity which includes fielding “job seeker’s” reply’s and contact, “employer’s” inquiries and setting up interviews so their needs are met.  There’s references to be checked, background history reports to request, obtain, digest and send over and always helping with problems between an Employer and their Staff…… which is always a priority. I could go on and on………

I’m sincerely grateful for the many years of hard work by so many, which has given Greenhouse it’s un-matched “reputation” as the “go to firm” for Domestic/Household Staffing & Recruitment.  I can see how the
“name recognition” we enjoy has played a huge role in helping Greenhouse get through this tough time.
Earlier today I was informed by Verizon the date for restoration of all service has been pushed back to August 17th.  This is sad.  I can only wonder how the other 140 or so Verizon customers also affected are managing.  I’m quite sure most of us are small businesses dependent on phone service for everyday operations.  If it would do any good? I would be angry at the fact all Verizon will do is credit my phone bill for the time service has been interrupted.  It appears Verizon is not concerned if a company goes out of business as a result of this episode.  For some businesses this could be a reality.
I am happy to say Greenhouse is set to switch to Time Warner for Voice and Data.  This is scheduled to be in affect, with the change over scheduled for later today, Friday, August 10th.
I’m confident, come Monday, Greenhouse will be operating with all it’s resources.  We will be working even harder to meet the needs and expectations of the many good people who have came to depend on Greenhouse for their Staffing Requirements and those who seek us out for that great employment situation.
Again, my heartfelt thanks to all of Greenhouse’s clients who have truly shown their trust in us during these tenuous past two weeks.

Glenn Scott Greenhouse

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Glenn Greenhouse

President at Greenhouse Agcy, Ltd.

Glenn began in the “family business” more than 30 years ago, by coming to work for his Father, Martin Greenhouse. He often recounts how nervous he was, when at 19 years old his Father forced him to pick up the phone and speak with David Suskind. This was to be the first of dozens of phone calls and meetings to come for Glenn……with Celebrity Clientele. Glenn considers himself very fortunate to have spent his life working at a job he truly loves and as he puts it: “earn a comfortable living at the same time.”

Latest posts by Glenn Greenhouse (see all)

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