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Relationship with Placement Specialist
 
 

As a household staffing employee, your relationship with your placement specialist in an agency is crucial to both parties. YOU need the specialist to find the best job for you; one that has great pay, schedule, and benefits. THEY need you to have all the top qualifications that our clients are looking for; flexibility, long term experience, can live-in, and drive. When the two meet it is a wonderful thing. What is even better is when both conduct themselves in a professional manner. Let’s be honest, everyone can revisit their own professional way of thinking. We will start with the specialist:

PLACEMENT SPECIALIST:

    1. Be honest. Nothing is impossible, but there are some candidates that are going to be very hard to place. Let them know why and tell them that if something came along that you think they will be perfect for, you will definitely reach out to them. Don’t lead them on to think you are the only person to help them succeed.

    2. Answer emails and phone calls in a timely manner. Sometimes just answering the phone to tell them there are no jobs with their qualifications right now is a lot easier on everyone in the office. This way, you provided an answer of some sort and sometimes that is all they want.

    3. Try to think outside the box. Not every candidate is going to be perfect; however they may have other qualities you could sell. Let them know what their strong qualifications are. Let them know what they need to work on and provide some leads or an idea that could possibly help. This is providing them with growth. In the end, it’s what we all want and need.

CANDIDATE:

    1. Be honest. The one thing you cannot do is lie about your work experience or what you want. If you cannot live-in and do not have the experience, please do not say that you can. It wastes everyone’s time.

    2. Don’t wear out your welcome. There is no need to call everyday or show up to the office every day. We see your hustle, but your persistence can often time become annoying and unprofessional. The quickest way to turn everyone off in the office. Check your qualifications, sign up for email alerts and make sure to read what is expected. If they are asking for a driver and you cannot drive, that job is not for you.

    3. Listen. When a specialist is telling you the truth about your qualifications, you have to be able to hear them. If you cannot do the majority of the things our clients are looking for, it’s going to be hard to find you work. You are not “promised” anything. They can only try and most times a client wants exactly what they asked for and plan on paying for.

In the end, an agency is a business. They have to present their best. A specialist wants a candidate to work out for a family and wants both the family and their candidate to be happy. If both maintain a professional relationship and follow the above tips, everything is apt to run smoothly. You need each other to succeed and everyone needs to play their part. Hopefully, this will serve as a reminder to both parties that communication, respect, and understanding are keys to any relationship.

“Nothing reinforces a professional relationship more than enjoying success with someone” Harold Ramis.

 
Written by Justine Hall

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Glenn Greenhouse
Glenn began in the “family business” more than 30 years ago, by coming to work for his Father, Martin Greenhouse. He often recounts how nervous he was, when at 19 years old his Father forced him to pick up the phone and speak with David Suskind. This was to be the first of dozens of phone calls and meetings to come for Glenn……with Celebrity Clientele. Glenn considers himself very fortunate to have spent his life working at a job he truly loves and as he puts it: “earn a comfortable living at the same time.”
Glenn Greenhouse

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