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Posts Tagged ‘Negative Reviews’

Handling Negative Reviews
 
  Handling Negative Reviews

If you have a business that deals with the public there is a great possibility that one day you will get a bad review. YIKES! It happens. You cannot please everyone. How do you handle them? Do you address every single one? Researching, I found that there are some companies that totally ignore any bad review they receive and some answer every single one. As a small company, we have the ability to answer any we receive when time permits. The easy ones are when it was totally our fault. When this happens, we can clearly address the issue; take [ Read the rest…]

 
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55 West 39th St. ~ Suite 308
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