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Comments, Ideas & Stories | Greenhouse Agcy Ltd - The Ultimate Leader in Personal and Domestic/Household Service Staffing Needs


he relationship between “employer” & “employee” is most unique in the Private Sector – Personal Service Industry. This is the rarest of situations, where an employee’s responsibilities require they be a part of their boss’s everyday private lives. This “connection” in most cases inevitably leads to the employee’s personal life being opened up to their employer. It’s virtually impossible for the traditional “boss/worker” relationship we see in the corporate/business world to be remotely similar in a residential/family setting.

Of course there is always a line drawn and boundaries set, as in all work environments. Never the less, the environment itself tends to create this “one of a kind” rapport.

Because of this exceptional link between “employer” & “employee,” we ask for Comments, Thoughts, Ideas, Suggestions, Experiences & Stories. Please take a moment to submit an item of interest, related to Household/Domestic Staff or previous work stories. The funnier…the better. The more informative…the more helpful for all.


***Names & e-mail addresses will not be posted if requested.

Greenhouse Agcy Ltd - The Ultimate Leader in Personal and Domestic/Household Service Staffing Needs

Web and Graphic Designer: Florian Penev, Email: fori07@optonline.net
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    Two deaths yesterday, have me feeling very sad: Vince Flynn, an amazing writer, whose books I have been enjoying for years. Also James Gandolfini, who I find difficult to separate from his Tony Soprano character. Gandolfini’s, Tony Soprano gave me years of pleasurable TV viewing.

    Both “Men” were taken from us at to young an age. As a loyal reader of my favorite writers and follower of my most loved Actors (and their Characters), I was hit with a “one two punch” yesterday.

    Flynn had become my “absolute” must read Novelist. This was after 35 years of reading. Starting with LeCarre, Ludlum, Sheldon, Arthur Hailey, Jeffrey Archer and the like. After Flynn’s first book, I was hooked. I always had his books pre-ordered on my Kindle.

    Both these deaths have me feeling grateful to be alive and healthy at 55, but have left a giant “gap”…. I do not feel will ever be filled.

    Glenn Greenhouse

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  • fori07 says:

    Hi, it is custom made.

  • You Can’t Make This Stuff Up!!!
    Being in this business, you here so many stories everyday.  I’m always saying to myself; “I should share some of this stuff…it’s really funny.”
    A few weeks back, an Employer who we had placed a Couple with, had concerns with the husband’s driving, especially in the city.  They liked the Couple, but this was becoming more and more of a problem.  The Employer decided one day, he would drive and his driver (husband of the Couple) would sit next to him up front and monitor his busy cell phone for him. This Employer went on to describe how, while “he” was driving, his driving began relaying the messages and e-mails that were coming in.
    So we have a Boss driving up Avenue Of The Americas and his driver saying: “Sir, so and so from the office needs to talk to you, it’s your wife and she’s reminding you about dinner to-nite at 8:00 PM, Oh! Sir.. this sounds like a new client!, Sir it’s your broker and he’s recommending you sell 20,000 shares of XXXXXX, Wow.. Sir it’s the new client from last week and It sounds like he’s ready to make a big purchase, Sir..another new client..sounds like there serious and ready to do something immediately….they are asking about a necklace in the $500,000.00 range (the Boss is in the Jewelery Biz) and I think you should get back to them right away.” It went on and on like this. Would you believe?
    More funny situations to come!
    Glenn Greenhouse

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  • Glenn says:

    If only Employers of “Personal Service Staff” would be clear about their expectations and the job…..what a wonderful world it would be????

    I’ve found the majority of my clients have found (learned) ways of making tons of money…. but along with this comes the “Frankenstein”…… the 15,000 + sq ft house or apartment. The 2nd and 3rd (many times more) properties. Boats, planes and a fleet of cars. But these are still family units, with the same basic needs of all families, compounded now with complications of all the
    toys mentioned above. It’s a “monster” resulting from hard work, success & choice of lifestyle.

    Now eight or more bathrooms need cleaning, four or more beds need be stripped and made if not the linens changed entirely, thousands of sq ft of floors needed vacuuming -moping-sweeping-waxing-washing, god only knows how much glass/mirrors to be Windexed…..all each & every day. This is just scratching the surface of the multitude of tasks and work requiring attention and responsibility….. each and every day.

    Proper and professional management is now a necessity. The Principal/s must detail their “wants and wishes.” Be clear about their expectations.

    So many of my clients have told me; “I wish we were back in our smaller Park Ave apartment. I never had to deal with all this staff” or “We have so much money, but we really are not happy because we can’t find the right ‘staff’ to do the needed jobs, tasks and take on the necessary responsibilities, so that we can truly enjoy what we have.”

    Well….give up a bit of control and hire the right House-manager, PA etc….. a professional! Duh?

    It’s literally; “watch out what you wish for, you just might get it.” A “Frankenstein situation” was created and it’s hard to control. It’s funny how some people can manage “conglomerates,” but not there homes. I feel for lots of my clients, because it is a tough job. They have 2 – 4 kids of different ages. Being rich, these kids are involved in a multitude of activities and their social lives require a PA to manage. Laundry in these houses is a full-time job in itself. What about meals, while Mom & Dad are on crazy diets or eating one type of cuisine, while the kids are finicky and must be served something else all together. I can go on and on.

    Communicating with Staff is absolutely essential. Outlining chores and schedules is a must. Securing proper quality and experienced staff goes without saying. So……if the boss takes the time to be clear with how their house should be run, along with their expectations….VIA their designated manager? Then he/she will see to it; a smooth running operation is in place. Hopefully the end result is a “wonderful world” with satisfied Principal/s and a happy staff.

    Glenn Greenhouse

  • Marty says:

    Thanks for sharing your thoughts on nanny agency
    live in jobs. Regards

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Fax: (212) 889-3673
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