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COMMENTS, IDEAS & STORIES

The relationship between “employer” & “employee” is most unique in the Private Sector – Personal Service Industry. This is the rarest of situations, where an employee’s responsibilities require they be a part of their boss’s everyday private lives. This “connection” in most cases inevitably leads to the employee’s personal life being opened up to their employer. It’s virtually impossible for the traditional “boss/worker” relationship we see in the corporate/business world to be remotely similar in a residential/family setting.

 

Of course there is always a line drawn and boundaries set, as in all work environments. Never the less, the environment itself tends to create this “one of a kind” rapport.

 

Because of this exceptional link between “employer” & “employee,” we ask for Comments, Thoughts, Ideas, Suggestions, Experiences & Stories. Please take a moment to submit an item of interest, related to Household/Domestic Staff or previous work stories. The funnier…the better. The more informative…the more helpful for all.

***Names & e-mail addresses will not be posted if requested.

(267) Most recent on top
  • NANNY (Older Sister) mentor
    Seeking Nanny, COLLEGE DEGREE a must. Two very active, busy kids with  “typically full schedules.”  Ages 7 & 11. Experience working w children during the “formative years” is essential. Job description includes but not limited to: keeping kids schedules/appointments, homework, play-dates & activities, after-school programs IE: take to Little League & other instructional settings. Some “Family Assistant” tasks. Energetic, able to befriend – relate to – guide – set boundaries for – care for by example – subdue strong will when necessary and always aware of role of responsibility and that of safety.  This is a job working for a wonderful, down to earth, caring, family where both Mom and Dad are involved in busy careers. Salary up-to 100K plus perks!! for a late AM/early PM start going through dinner time.  This is not a job for a “clock watcher” but this Family is fair, understanding, and reasonable.  Other staff!  If you can make your job your priority….this position is for you.
    Glenn@greenhousestaffing.com
    deniseb@greenhousestaffing.com
    Ryan @ 212.889.7505

  • Celia says:

    I heard from a good  friend of mine a few months ago that Greenhouse is a Excelent High Profile  Employment Agency in NYC. So  I started working with them, they got a job for me, Jesse was very professional and very kind. But unfortunatelly the family’s schedule didnt fit well for me,  Im still counting on it that i will get a great job from them because they are very trustworth, responsable and kind staffing to get a nice Childcare job from. Thank you Glenn for all your attention. I will be looking forward to see you again.
    My best regards
    Celia

  • Glenn says:

    Letter Written To NY Times Regarding Job/Resume  Posting Websites

    Hello Michael;

    I’ve been noticing “scams” and situations similar, frequently as of late.  There  was the article in last weeks Daily News; The Nanny Scams.  This was the opposite, where it’s the Nanny’s or Job Seeker’s trying to pull a “fast one.”  I’m finding this problem to be rampant through out the country.  I know this is due to the total “visualization” of the Posting Sites.  Anyone can put up a posting with nothing in place to verify the authenticity of it’s content.

    I’ve been in the Domestic/Household Staff Recruitment business for 30+ years.  My agency is licensed by DCA, has a mid-town office and we run a five desk operation.  My site also has a job board.  An “Available Candidates” listing board also.   Every posting is put up by my staff, with info that has been obtained from an Employer we have spoken with (vetted using our SOP) and has signed a “fee agreement” as we are strictly an Employer Fee Paid Agency.  Same  when posting Candidates.  Each has been to our office, their refs checked, a complete file including ID, resume, refs & background check history has been established.  Additionally in both cases, Employers & Job Seekers have been interviewed by us, who are the professionals in this industry.

    I am not trying to show my postings have better jobs or the better qualified candidate.  I want to point out the “safety and security” issues involved when comparing the Internet Based/Virtual Job Boards and postings on the website of a legitimate, bonafide service like Greenhouse Agency. 

    We all know the scary world we live in.  I deal with the Rich & Famous, the not so Famous but in all cases the “Rich & Well to Do.”   Folks in this socioeconomic bracket must be super careful about who comes to their house, if only for an interview, let alone hire.  The interviewee will have gained basic info IE; name of family & family members, an address, phone # s, a family’s day to day schedule/routine, maybe where kids go to school, other staff info, Summer/weekend houses along with all else observed during the interview.  Discretion & keeping a low profile is the norm for 99% of the 1% :)…….but bringing anyone into their house for an interview (even interviewing at place of work or a Starbucks, which some are now doing) but a “true career professional, who is experienced, skilled, vetted & is honestly seeking a job could prove to be a danger, a big mistake or at best…. a waste of time.

    The same can be said for the “legitimate” Nanny, Housekeeper, Private Chef etc. who gets involved with an alleged Employer with an opening to fill.  There are lots of “crazies out there” or people running some sort of con or swindle.  A job seeker can walk into an interview and find themselves in the middle of a “dangerous and nightmarish situation” though I know this sounds extreme.  However, before getting the interview, I’m sure the “posting employer” has garnered a tremendous amount of personal and vital information on the candidate; the resume in most cases will show address and phone numbers.  Many will readily give out their SS# if asked, prior to the interview.  Reference names and numbers will be given.  In the wrong hands, all this data could be of possible harm to someone or used to someones benifit, depending on how “crafty” they are. These websites should post “disclaimers” as to the validity and accuracy of the postings.  It shouldn’t be in the small print.  Or, they should do more to verify the postings accuracy and legitimacy, as we do everyday.  It’s simply to easy to put anything on a form, pay a registration or membership fee and click I accept and then post.

    Due to the techno-digital world we live in, to many people believe; if it’s on the web-site, it must be true.  Of course, the better the web-site is written and appears, the more believable it’s content and by extension it’s postings.  This is a problem which will only grow and I’m sad to say; lead to an unfortunate, but avoidable circumstance where someone is truly  and seriously hurt or worse. 

    Only the media and journalists like you can make the public aware of this problem.  I commend you for the article I’m writing about and happy it appeared in the NY Times.

     

    Glenn Scott Greenhouse

  • Glenn says:

    It’s Easy To Make A Deal???

    I’m at this for 30+ years. This business involves the most unique of Employer/Employee relationships.  Yes, not all situations work our, but it’s not always the fault of the Agency.  There’s way to many variables involved.   It’s much more than finding someone with the required skill-set, who’s basic Employment Requirements be within the parameters of what an Employer is offering.  There’s the “personality component” and “attitude” an employee brings to the work place.  This is what get’s everyone through the day.  I believe this is absolutely a fact, because these jobs require people who are willing to and can handle anything that will come up during a typical day. 

    I’ve yet to see a job description that could detail every task, requirement and responsibility in a daily scheduled format.  It’s almost impossible when employing staff to work for a busy, active family to outline everything and anything that could come up at a moment’s notice.

    Our job as Domestic/Household Staff Recruiters is much more difficult than many believe.

     

    Glenn Scott Greenhouse

  • Glenn says:

    Thank you so much for your kind words.  It’s great candidates like you that help Greenhouse, and truly are the backbone of our success.

     

    Glenn Scott Greenhouse

  • David Kandelaki says:

    Greenhouse Agency is awesome! Since the first time I contacted them about 3 years ago through today, they have been a huge help to me. Everyone in the office is a professional, caring, and extremely experienced. The agency has given me jobs every time I needed it the most and has been a great support throughout my employment.

    I like people that run this agency and that work there and most importantly, I trust them!

    Thank you,

    David Kandelaki 

  • denise says:

    Happy and healthy holiday weekend, if you find your self with a moment please visit us on our Face book page.
    love to all.

  • denise says:

    Glenn just read your comment regarding e-mails.  It is so true. Our day never ends, and we are always rushing.  We all should take that extra moment to review anything we send and ask ourselves how would I feel if I received this e-mail.
    Thanks for the reminder.

  • Technology will get the better of you!
    It’s early evening already and it’s been a hectic couple of days.  You want to send one last e-mail before finishing up. You start typing in the name of the recipient and the auto feature kicks in. You quickly write your short message and hit send. A few minutes later as your ready to leave for the day, you notice a new e-mail. It’s a response to the e-mail you just sent and it’s “curt” and almost rude.  You may think to your self; what kind of games are these people playing now, as the e-mail you had sent may have been about monies due.  Then you may pick up the phone to call her/him and they are running out the door, possibly to catch a plane. The conversation is brief and definitely not to your satisfaction.  Now you feel like “showing her/him a thing or two and type out a detailed message, throwing in every and any relevant tidbit you can think of.  Possibly you even decide to “cc” a few other involved party’s along with a higher up, wanting to be sure your message yields the desired results. There’s an immediate reply from this person we’ll call Susan, stating she’s Susan from “so and so,” has no idea what your talking about and is in the hospital having just given birth…..and is obviously a bit annoyed at being unnecessarily bothered at time like this. Then it hits you, “OMG” (Oh My God)…. you thought your first (last of the day) e-mail went to Susan at “so and so” but you sent the e-mail to another Susan from the wrong “so and so.”  When you began that e-mail, typing in S u and the “auto feature” which remembers e-mail addresses kicked in to complete the “addressee”….. what was to be a simple routine communique became a huge, embarrassing mistake. To make matters worse, additional people then become involved and you end up with a few nice people who you enjoy a good relationship with…. slightly angry, to say the least.
    So be careful when using the wonderful technologies that do make our lives easier and always check EVERYTHING before hitting send.
    My sincere apologies to both J.K & J.H also M.H.

  • Tiffany says:

    Corina, come sign up at our office. Right now we don’t have jobs for only Saturdays; but if you are in our system, we can think of  you when we get one in.

    –Tiiffany 

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